Q: Where can I find my MetroCard Serial number?
A: Please check the top left corner on the back of the MetroCard.
Q: How many characters are in the MetroCard Serial number?
A: The MetroCard Serial number is made up of ten digits.
Q: What color is the MetroCard Serial number?
A: The MetroCard Serial number is printed in black.
Q: What are the six numbers above the MetroCard Serial number?
A: The expiration date is above the MetroCard Serial number.
Q: Is the MetroCard Serial number needed for my hearing?
A: Yes, since new evidence can’t be given during any appeals.
Q: Should I copy my MetroCard Serial number?
A: Yes! For peace of mind, keep a photocopy and photo of it in a safe place.
Q: What other times do I need the MetroCard Serial number?
A: It’s needed for your balance or to complete the MetroCard eFIX.
Q: How do I submit my MetroCard Serial number by email?
A: Please do so by submitting a photo of the back of your MetroCard.
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